Privacy Policy

This privacy policy describes how Alpine Vision Academy collects, uses, and protects your personal information when you use our online platform and services. We are committed to protecting your privacy and handling your data transparently and in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Information We Collect

We collect information from you to provide our services and improve your experience. The types of personal information we may collect include:

Information you provide directly to us: This includes information you give us when you register for an account, enroll in a course or workshop, make a purchase, contact us, or participate in online activities. This information may include your name, email address, payment details, and other details relevant to your enrollment or inquiries.
Information we collect automatically: When you use our site, we may collect certain information automatically. This information may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We collect this data to understand how our site is used, to improve its functionality, and for security purposes.
Information from third parties: We may receive information about you from third-party services integrated with our site or services, such as payment processors, to facilitate transactions.

How We Use Your Information

We use the information we collect for various purposes, including:

To provide, operate, and maintain our services, including delivering courses and workshops.
To process transactions and manage your enrollments.
To communicate with you, including responding to your inquiries, sending updates about your courses, or informing you about relevant services or offers, where permitted by law or your preferences.
To improve, personalize, and expand our site and services.
To understand and analyze how you use our site.
To develop new products, services, features, and functionality.
For security purposes, including detecting and preventing fraud and unauthorized access.
To comply with legal obligations.

Our legal basis for processing your personal data depends on the specific context in which we collect it. We process information from you where:

We need the information to perform a contract with you (for example, to process your payment and provide the services you have enrolled in).
The processing is in our legitimate interests and not overridden by your data protection interests (for example, to improve our services, for marketing, or for security purposes).
We have your consent to do so (for example, for sending marketing communications where required).
We need to process your personal data to comply with a legal obligation.

How We Share Your Information

We do not sell your personal information. We may share your information with third parties in the following circumstances:

Service Providers: We may share information with third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support. These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction. We will notify you if such a transfer occurs and your data becomes subject to a different privacy policy.
With Your Consent: We may share your information for any other purpose with your consent.

Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this privacy policy, or as long as required by law. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Security of Your Information

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Data Protection Rights (GDPR)

Under the GDPR, you have certain rights regarding your personal data. These rights include:

The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the details below.

You also have the right to lodge a complaint with a supervisory authority, particularly in the Member State of your habitual residence, place of work or place of the alleged infringement, if you believe that the processing of your personal data infringes the GDPR.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.

Links to Other Sites

Our site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child under age 16 without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We will let you know via a prominent notice on our site prior to the change becoming effective and update the "last updated" date at the top of this privacy policy. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

If you have any questions about this privacy policy, please contact us by mail at:

Alpine Vision Academy
150 Brandschenkestrasse
Zurich, Zurich, 8002
Switzerland